Privacy Policy

Last Updated: September 2026

At VANYA STORE ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data when you visit or shop with us on our Shopify store.

1. Information We Collect

  • Full name, email, phone number
  • Billing and shipping address
  • Order and payment details
  • Device, browser, and IP information
  • Information shared via customer support

We only collect information reasonably necessary to operate and improve our store.

2. How We Use Your Information

  • Process and deliver orders (including COD)
  • Confirm orders and provide customer support
  • Handle returns, refunds, and exchanges
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send service updates and (with consent) marketing communications
  • Comply with legal requirements

3. Payment Information
Payments are processed via third-party providers. We do not store complete card details on our servers.

4. Cash on Delivery
For COD orders, we use your name, phone number, and address to process delivery, and may contact you to confirm before dispatch.

5. Cookies & Similar Technologies
Used to support cart functionality, remember preferences, analyze traffic, and improve performance. You can manage cookies via browser settings (some features may be affected if disabled).

6. Shopify
Our store is hosted on Shopify, which may process visit and purchase data to provide platform services.

7. Third-Party Service Providers
We share necessary data with trusted partners, including Shopify, payment processors, shipping/fulfillment providers, analytics, customer support, marketing, and fraud-prevention services.

👉 We do not sell your personal information.

8. Marketing Communications
Where permitted, we may send promotional messages. You can unsubscribe anytime via the link provided or by contacting us.

9. Data Security
We apply reasonable technical and organizational safeguards, though no online system can be guaranteed 100% secure.

10. Data Retention
We retain data only as long as necessary for transactions, legal/accounting obligations, fraud prevention, and dispute resolution — then securely delete or anonymize it.

11. Your Privacy Rights
Subject to applicable law, you may:

  • Access, correct, or request deletion of your data
  • Object to or restrict processing
  • Withdraw consent
  • Opt out of marketing

Contact us to exercise these rights.

12. Children's Privacy
Our store is not intended for use by children without appropriate authorization.

13. International Data Transfers
As we use Shopify and third-party service providers, your information may be processed or stored in countries outside India. Where required, we take reasonable steps to ensure applicable privacy and data-protection requirements are respected.

14. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our store.

15. Changes to This Policy
We may update this policy periodically; changes will be posted here with a revised "Last Updated" date.

16. Contact Us
📧 chandanemart@gmail.com
📱 +91 90443 37264
📍 Sanjarpur, Saraimeer Road, Azamgarh – 223227, Uttar Pradesh, India