Shipping Policy

We want your order to reach you smoothly and on time. Here's everything you need to know about shipping with Vanya Store.

1. Delivery Area

We currently deliver across the United Arab Emirates (UAE) only.

2. Delivery Timeline

Orders are typically delivered within 5–10 business days from the date of order confirmation. Delivery times may vary during holidays or due to courier delays.

3. Order Processing

Orders are processed within 1–2 business days before being handed over to our courier partner for delivery.

4. Shipping Charges

Any applicable delivery charges, if any, will be clearly displayed at checkout before you confirm your order.

5. Order Tracking

Once your order is shipped, tracking information will be shared with you where available.

6. Payment on Delivery

We currently accept Cash on Delivery (COD). Please have the exact amount ready for our delivery courier at the time of delivery.

7. Delivery Attempts

Our courier will attempt delivery to the address provided at checkout. Please ensure someone is available to receive the order, or that the address and contact number are accurate to avoid delays.

8. Contact Us

For any questions about your shipment, please reach out via our Contact Us page or WhatsApp support.

Thank you for shopping with Vanya Store.